D8idea Complaint - Service not provided by D8idea and DateCard USA
D8idea charged us $1992.00 to introduce us to their date base of clients. The company offered a three month guarantee of our money back if the introduction proved unbeneficial to our company. In short we didn't even get one visitor from their so called database never mind make a sale so we requested our money back. I might point out that D8idea was also in breach of contract prior to our refund request as they did not make the introduction on the dates they said they would. Anyhow, whenever we asked them for our money back they said it would be paid by the end of the day,by the end of the month, it was in the post, etc., etc. In the end we got tired of the lies and asked them for a specific date when we could expect our refund; they then said they were restructuring D8idea and that although they couldn't say when we would be refunded we would eventually be paid. Its now over six months since we requested our refund and we have now accepted that d8idea are never going to pay us.
We would therefore warn other companies to be on their guard if they are approached by D8idea and asked for money. Our web guy has special software and we know that not one person from D8idea's database visited our site.