Comcast Corporation Complaint - Comcast - Terrible Customer Service!
JACKSONVILLE, FLORIDA -- Oh, how I wish Comcast had a competitor in our area, so that I wouldn't have to rely on them for cable television. I've had so many problems with their service; I've reached the point of exasperation.
Yesterday I waited three and a half hours for a tech to show up. When I called to find out when they were coming, I was told that the tech had already been here. Which is not possible - I was waiting right inside my home, the entire time of the "window" I was given when I scheduled the appointment.
This is not the first time I've had problems with Comcast. I could write a book on the saga of my problems with "On Demand." I still don't use it because it's so unpredictable.
There is a funny side note to this. Each time I call with a problem with my cable television, the rep tries to sell me their internet and telephone services. What a joke!
Thank goodness I have other options for such services.