Europcar Complaint - Horrible Experience with Europcar in Mexico
CANCUN, MEXICO -- Rented a car in Cancun Mexico for one week and upon returning it to the airport location my family and I were held hostage and forced to pay a bogus claim for damages to the car windshield that were not made by us and in any case so minor as to be be nearly impossible to see. The car itself was old, badly maintained and downright unsafe to drive. The windshield wipers flew off while driving in the rain. My family that included 2 young girls and elderly inlaws that were terrorized by the thugs that worked there. It is a brazenly criminal operation that Europcar has going on in Mexico. Read the other reviews here and Trip Advisor and other review sites. My experience seems to be standard operating procedure. Avoid these crooks like the plague!!!
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