Skoosh.com Informative - Overpaid for Bookings
NEW YORK, NEW YORK -- In late February 2008, my wife and I decided
to take a driving trip through the Southwest. We decided to do all the booking on our own rather than take a tour.
We booked on line reservations for Albuquerque, Santa Fe, Sedona and Las Vegas, When we went on line; we found a company called Skoosh.com that claimed they could provide bookings for us. They advertised that they will beat most prices offered either on line or direct so we didn't question the price they quote ($252.00 / night).
When we arrived at the Grand Canyon Maswick Lodge, the desk clerks claimed we had no booking under our name. They search for twenty minutes and found nothing. I suggested they look for variation on our last name and 10 minutes later they came back to tell us that we did have a booking with a really screwed up last name. They then asked us why we were charged $252.00 / night when the highest rate ever charged in season was $163.00 + tax. They couldn't fathom that anyone would charge that much money. Clearly they implied that we were ripped off.
Subsequent discussions with the Reservations resulted in a lot of apologies but no financial remuneration. I even offered to meet them halfway but they refused.
I am in the process of taking the matter up through various agencies both State and Federal
to get some relief in this situation.
BE VERY CAREFUL WHEN YOU BOOK WITH THESE FOLKS AND MAKE ABSOLUTELY SURE THEY ARE NOT OVERCHARGING YOU. XANADU, THE PRIMARY BOOKING COMPANY FOR THE NATIONAL PARKS WILL NOT UPLIFT THE PRICES CHARGED BY THE PARKS.
P.S. They are based in London but you would never know it. They apparently book through an organization in NY