Dish Network Complaint - Dish Network Installation Process A Huge Disaster
MOUNTAIN VIEW, CALIFORNIA -- I ordered Dish Network and had scheduled our date for the installation. I took a half-day off work to be at home for the installer...who didn't show up. I had to call them only to find they were missing a part and couldn't do the install. They didn't even have the courtesy to call me. They asked to reschedule for the following week. I took off another half-day from work to be home for the newly rescheduled appointment. Again, they didn't show up and didn't call. I called them and discovered that a certain part had been recalled. They were unsure of when they could reschedule the installation. I'm still waiting for a call from Dish Network. Is this for real? Has anyone else had a similar disastrous experience?
Honestly, I can understand if you don't have the part and need to reschedule, but can you have the common courtesy to at least call me to warn me...and even better, contact me before I have to take off so much time from work.