Ashley Furniture Complaint - No Customer Service, Recliner
ROLESVILLE -- I bought 2 recliners. One of them is fine but the other one is 'tight', won't relax into the recline position unless I push down on the arms and hold it back. The response of Rolesville Furniture and Ashley Furniture was basically that I would have to pay to get it fixed. They have a 5 year warranty on the recliner mechanism, but only 1 year allowed to get it fixed free, so to me, that makes this chair a piece of crap.
I will not buy any more Ashley products no will I buy anything at Rolesville Furniture, in Rolesville NC.