Jennifer Convertibles Inc Compliment - Just Fine
CLEVELAND, OHIO -- I thought Jennifer Convertibles deserved a good review to keep the balance. People never take the time for kudos.
I went to the Shaker Heights Store in Cleveland, worked with the manager and had excellent help. The manager was extremely knowledgeable. I had special ordered my sofa and had to wait 6 weeks which is very normal in the furniture business. I did decide that the delivery fees were outrageous and chose rather to pick the sofa up with a rented van. The sofa came in on-time, undamaged and looks wonderful. I had a couple of questions once I got it home and unpacked, so I called the store again and talked to another knowledgeable and helpful employee. He answered all of my questions and even folded out a sofa bed to check something for me while I waited on the phone.
I guess we'll see if the sofa bed lasts, since a couple of the reviews said they would not.