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Winn-Dixie Stores Compliment - Publix vs Winn Dixie - Automated Checkout

Automated Checkout - Compliment
Review by Anonymous on 2003-11-11
PEMBROKE PINES, FLORIDA -- As a teenager, I worked for Publix Supermarkets in Florida. One day a new Winn Dixie opened up down the street and I asked my manager if our business was going to decrease because of the competition. He replied "it's not competition, it's a Winn Dixie". He went on to tell me that he didn't think of this store as competition because after a year of being open, the service would be poor, the store would be dirty, and the perishable food would not be fresh. Turns out he was right. And not just at that store, but all your stores. The sad part, I have a Winn Dixie near my house and wish I could shop there instead of having to travel an extra couple miles to a Publix - but I can't get past the dirty store, poor service, and lousy attitude. Someone wrote "go f--- yourself" in marker in the restroom and it has been there in front of the urinal for as long as I can remember. Don't you guys see this. Wouldn't you want to erase it, cover it up with paint, or do whatever you need to to get rid of it. No pride, no service, no wonder there's no customers. If you don't start making some meaningful changes, low prices, rewards cards, and all the marketing and advertising in the world isn't going to save you from going out of business.
Comments:
Posted by Anonymous on 2003-11-11:
I live in Florida as well, and you're right, there is no comparison. It almost seems as if they recruit some of the least caring people. Even the customers seem less than stelar. What's up with this company, and how do they stay in business.
Posted by Anonymous on 2003-11-12:
Poor service and dirty stores at Winn Dixie? Come on people? This is clearly another fake complaint.
Posted by Anonymous on 2003-11-22:
Don't worry. Winn Dixie is closing stores at a rapid rate. They won't be around too much longer....
Posted by Anonymous on 2003-12-04:
For all of you folks who whine and complainabout winn dixie give it a rest. If you dont shop there why cry about how they are.Its unfourtante some of the stores are dirty but that is that stores fault.If the manager would take care of the problem it would be done with.For the reat of the stores go in and see how they are. The store i work for( and i am a manager)is clean and the people do care, but seeings how you folks cry about one store the rest are fine.
Posted by richiet9 on 2004-02-22:
I THINK THAT EVERYONE HAS A RIGHT TO VOICE.
PERSONALLY I LIKE SEVERAL THINGS FROM BOTH
PLACES.I'VE HAD BAD EXPERIENCES WITH BOTH
SO I'M SHAKY ABOUT BOTH, BUT THEN AGAIN
EVERYONE HAS A DIFFRENT OPINION
Posted by redhotchilibaby on 2004-02-26:
I used to work at Winn Dixie while putting myself through college.Maybe a few Winn Dixie stores are dirty, and the customers don't care, but not all the stores are like that. The Winn Dixie where I live is extremly clean, the employees are very helpful and nice. The managers are a dream. Customers First is their moto, and boy do they stick by it. So don't judge all Winn Dixie stores by one bad store, often that is due to poor management.
Posted by nekidasajaybird on 2004-03-15:
I completely agree. I am completely overwhelmed everytime I go to Publix by how polite everyone is compared to Winn Dixie. I work at a Winn Dixie. The company doesn't hire uncaring people, they mold us into them. As long as there is a body behind a register, they don't care if the employees are ok or not.
Posted by Dr. Jeecheroo on 2004-04-11:
Another Publix fanboy.

Seriously, Publix is now a company full of people who stereotypically have this sort of attitude:

"I shop at Publix because I am just better than you are. I mean, look at my coffee. This isn't just regular coffee. It's French or something. You, you probably don't even know what France is. My name is Raven, and I'm an elitist a**hole."

That was taken from Penny Arcade btw, except "I shop at Publix" was originally "I use a Mac" (as in a Macintosh computer), but you get the point. Publix is like the Starbucks or the Macintosh of grocery stores that ends up creating these elitist fanboys who just look down upon anyone who shops or works at Winn-Dixie, as if Publix was a store without any flaws in it and there is not a single good quality about Winn-Dixie.
Posted by mekus99 on 2004-04-13:
True, all WD stores are probably not the same; however, I've lived in three different parts of Florida now and have frequented maybe 10 different stores among the different places I have lived and worked. Every single one of those stores were filthy, I've seen roaches, ants, etc, been spoken to rudely, waited in huuuuuge lines (there are NEVER enuf cashiers) and I have to tell ya, each time I went into a store, I felt as though I'd walked off the street and into a ghetto. No more. Publix, Albertons's, K 'n K, ANYTHING ELSE for me for now on!
Posted by Dr. Jeecheroo on 2004-04-22:
Okay, we have three Winn-Dixies in Titusville and one Publix. Just to give you a clue in comparison, the Winn-Dixie I work at gets just as many customers as the one Publix in town. There are just as many registers at Publix open as there are at Winn-Dixie (2 plus an express lane). Only difference is while Winn-Dixie doesn't have enough baggers, Publix has TOO MANY baggers who just sit around and gossip with each other and their psudeo-gothic/punk buddies that just like to hang out in the store and not really buy anything. Also at Publix, not ONCE have I heard any in-store specials over the PA, nor have I had any managers greet me. They do this ALL THE TIME at my Winn-Dixie. The managers are always there to help and don't lock themselves in their office as if they're too busy to deal with customers. And if you want to talk about which store is ridiculous, who sells a 5 lb bag of sugar for $1.89? Not Winn-Dixie, that's for sure. Only Publix sells groceries that go though the roof. I can get the same quality products at Winn-Dixie for cheaper.

Now if you want to get technical, Wal-Mart has the best deals overall.
Posted by boss on 2004-06-16:
You can go to any store and find long lines.Publix says they will have all lanes open from 5-8.Thats a lie ive walked in and thats far from the truth.You can go to walmart and wait in line,how long does it take to get a price check,i notice they make there light flash to get attention.How long does that take for someone to walk to the dept to get a price???Yes winn dixie can be dirty but im sure if you went behind the scenes of every grocery store you would find these things.It happens,but just because you visit 1 or 2 winn dixies dont put down the whole company,you have no idea whats going on.Im sure if you talked to the manager instead of just whining about it something would get done, or maybe your the person that comes in the store drops stuff on the ground and doesnt bother to tell an employee so it can be cleaned up.
Posted by AFEM on 2004-11-01:
I agree with the statement made about Winn-Dixie's problems. I worked fro Winn Dixie for 4 years as an Asst. Front End Manager(equivalent of office staff/Common Area Manager at Publix), and I know how bad things are. I now work at a publix which is 8 miles from my house and across a toll bridge. Although it hurts me to go there, it's better than working in a dirty store with bad people. Wake up Winn Dixie, you were great about 20 years ago, what happened? Stop the reward card bs and get back on track.
Posted by rickster9 on 2005-09-21:
Comparing Publix to Winn Dixie is like comparing apples to oranges, no pun intended. Publix rules!
Posted by ki4fmj on 2008-01-02:
i work at a winn dixie . and honestly not every winn dixie is dirty . it depends on the mangement . and the comiment about the cashier situation . i have been with winn dixie for 2 years and every transaction that i have made was in a nice professional manner . it also depends on the special , training . my manger if you are talking to someone other then the customer then you are not doing your job . i am a eagle scout so i have high morals . but sometimes people just have a bad day . it is not easy dealing with the public . i am not saying that publix is bad but i am saying that one bad apple does not make the entire region , district or company bad .


sincerely,

winn dixie employee
fort myers , florida

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