Barnes Healthcare Services / Optioncare Complaint - Company has got too big to "take care of people". All about the money!!
OCALA, FLORIDA -- I have been dealing with Optioncare, or no they call themselves "Barnes Healthcare Services - Optioncare", for several years. Each month they send me supplies that I don't need (but supplies that they make a lot of money on by billing my insurance company). When I call, every month, to tell them I don't need what thety sent, they spend several minutes trying to convince me to keep the supplies because " I don't have to pay for them!".
This is exactly why Medicare is going broke.
I have called Medicare several times to complain and hope to have this stopped. Optioncae has made it almost impossible to go to another provider because of the way they have billed the CPAP and mask. The manager was very smug to me on the phone and told me to "let it go... they will pay shipping back to them if I don't want the supplies each month!"