Cash Central Payday Loan (Online) In Utah Complaint - Charged For Fees That Are Not True
NORTH LOGAN, UTAH -- I applied for a payday loan with Cash Central ran by [snip] but the web site is difficult to navigate. I clicked the box that stated savings account and continued to fill out all the questions, application and so forth. There was not any money posted on the date stated on the application. I called the company from the number listed on the website and a recording of Cashcentral with the message "Ann will be with you shortly" no one ever answered the phone.
I finally got a live person and she said they needed to verify my bank account I gave the information to her stating when I checked my account there was nothing there she was suppose to call which she say she did while I was on hold. Four days later the money was there. I tried to click on the refinance it already had dates set up for payment 1 and payment 2 not from me but from the web site.
I wanted to pay the loan off on the due date but this web site would not let me. The money was there to be taken out. Now they want to say I have a balance of 500, they said they can not debit from savings account, I was not told that, the website did not reject my application with savings account checked.
No where on the application my account says checking, I told them I would pay the $375 only but they said I still owe a balance because I refinanced - HOW - The one girl I spoke with said I needed to send 2 $150 money orders for my two refinances - HOW & WHEN DID I DO THAT- 500 MINUS 375 IS $125 - it seems like they are trying to collect for insufficient funds from my savings account - which they can't debit from.