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Rewards660 Complaint - Phone Calls - Credit Card
Credit Card - Complaint
SIOUX FALLS, SOUTH DAKOTA -- I have complaint on the Rewards 660 credit card. I have had the card for over a year and always paid more or if anything the payment amount. On April 17th I had surgery and was not able to work I have not been back to work yet and every day I receive at least three phone calls from the company. I did call them to inform them that I was not working right now and when I would be able to send them a payment. It is to the point where I do not even answer the phone anymore. I let it go straight to voice mail and yes there is a message left, but per the FDCA (fair debt collection act) if the leave a message once then they are not allowed to call back the same day that is considered harassment, even if you owe money or not.
It really upsets me because I always made my payments until I had to have surgery. Does anyone else have this problem?
It really upsets me because I always made my payments until I had to have surgery. Does anyone else have this problem?
Comments:
Posted by Anonymous on 2008-06-22:
Regardless of what your past payment history is, your agreement with the credit card company is to pay the minimum EACH month.
If I am not mistaken, the FDCA applies to third party collection agencies and not in-house collection departments, though most in-house collections will follow it.
If I am not mistaken, the FDCA applies to third party collection agencies and not in-house collection departments, though most in-house collections will follow it.
Posted by lelee29 on 2008-06-22:
Yes the fdca does apply to third party collections but also it is a form of harrassment when they call three or more times a day. Regardless of the amount owed and also it is not like i have not contacted them because i have
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