Hewlett-Packard Company Complaint - Hewlett Packard Warranty Fraud
Just purchased an HP product (Compaq Presario Computer) I called tech support to see why a recovery disk was not included, only to be told after reading them the serial number to my BRAND NEW,just out of the box PC that the model was an already outdated one and that the manufacturers warranty had already expired.
They conveniently gave me the options of either paying $45 a call or $99 a year for tech support.
All of which would be covered for an entire year by the now expired warranty.
I would suggest to anyone NOT to purchase anything from HP, unless of course you like being bamboozled by a big conglomerate.
Shame on you Hewlett Packard!!!