Air France Complaint - Lost Luggage - Luggage Service
FIJI ISLANDS -- I want to bring to the attention of general public and also the Air France management what trust abuse does AIR France for its customers. on the 7th June,2008 I flew from Kiev to France on the flight No: AF 2653. ON ARRIVAL AT THE AIRPORT IN PARIS, our luggage was being delayed in delivery for an hour or so. while getting my luggage after an hour, I found my luggage to be damage and my valuables missing. I straight went to the customer baggage service where the officer inspected my baggage to be damage and few of my valuables missing. The missing items include two mobile phone and a sony cyber camera.
I have written several times to the Air France company to the following address :
60035 Beauvais Cedex
But despite that the Air France Company has not responded till today and its a big shame for such a big company for not responding and even not compensating its customers.
There have abused the trust that I had in me for the company and beside that I normally travel aboard for meeting.
Since such has happen I want the Air France management to respond and let me know what is there step to help me out.