ECost.com Complaint - Very Bad Customer Service!
MOUNT VERNON, WASHINGTON -- Ordered an HP computer, it was defective and had to call four time and ten days later got and RMA. Now it has been eighteen days since tracking shows that they have it return and signed for, but no credit back, just sit on my money while I still do not have a replacement computer.
I will NEVER, EVER buy or shop with them again.
*** Warning ***
Beware you take a change when buying anything, one should expect that the can be defective products, but how a company handles and deals with getting business right with the defective product is how the customer wants to be treated, not just ignored.
eCost.com does not care, just volume, numbers, numbers, numbers...