Polaroid Complaint - Failure To Honor Warranty
LAWRENCEVILLE, GEORGIA -- Our Polaroid digital camera, purchased from Walmart, quick working before the one year warranty ran out. I got a return authorization number and sent it for repair/replacement. After several weeks with no response, I called and was told they are behind--no idea when they would repair or replace and nothing else they could do. I complained to a higher level. A day later, I received a terse message that they were returning the camera to us. No repair or replacement because it showed signs of wear and tear--duh--we had carried it around for about 10 months.
Also stated the serial number had been erased. When we inspected it, we found the serial number was blacked with a very neat black bar--certainly note something we did as it appeared to have been manufactured that way. You could almost but not quite make out the serial number under the black bar.
Bottom line--warranty was not honored.
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