Citizens Bank Complaint - Fee's - Outrageous Fees
HOPEWELL JCT, NEW YORK -- I received a call from the bank stating I was overdrawn. I don't use the account much and occasionally I will go online just to check the account. I hadn't signed on for a while and when I did try I had problems. I didn't think much of it since I didn't use the account for a while and didn't have any problem in the past. Well, I found out that my account type was changed and I was getting a monthly fee as well as an inactivity fee which ate up all the money in the account, then they charged me an overdraft fee for them taking out fee's which overdrew the account and a 35.00 sustained overdraft fee! Not only did they "steel" 100.00, but they want me to pay them another 40.00 that the account is overdrawn.
Oh, they did say they would help me by crediting the sustained overdraft fee and would cover the rest to bring my account to zero and close it. This is highway robbery!