Automark Car Care Center (AAA) Complaint - Held Up! over my '02 Caravan
WILMINGTON, NORTH CAROLINA -- Yes, I was held up on two counts. First I arrived at the Automark AAA shop in Wilmington, NC for my 8:00 appointment and expected prompt service for a check engine light on my dash panel. I also wanted them to quiet some light tappet noise and rotate my tires. Seems pretty straightforward except this is the deep south and no matter what business it is, but especially auto shops racism trumps all other concerns including God and country. I had to wait while Caucasian customers came and went.
About an hour later the service writer comes back and tells me the problem is an easy fix and all can be done for $147.90 I am relieved and thought since I came early my wait would soon be over-wrong. I was held up two and a half (2 1/2) hours more and thought all repairs were finished but found out on the way home that the lifters were not quited and tires were not rotated. They said nothing about what was not done. The diagnostic was completed the first hour. The only other thing that they did was replace the EVAP HOSE and a new gas cap.
Yes, I was held up on two counts since they took more of my time and my money than they were justified in taking!
When you get a chance you should visit Wilmington, NC and If you can suck the chrome off of a bumper you should fit right in.