Home Depot Complaint - Installation Services Waste Of Time
SLIDELL, LOUISIANA -- I recently set up an appointment to have an in-home water analysis. It was scheduled for today. I was never contacted with a two hour window as I was told I would be. When I called this morning for confirmation, after being put on hold several times, I was told a supervisor would call me back. After three hours of waiting, I called back myself and was told that no one would be coming since I had not received the notification of a two hour window and that the vendor would call within 48 hours to reschedule. At that point, I canceled the appointment.
I had a similar issue when I had a fenced installed through Home Depot. That project took two full years to complete and a significant amount of my time sitting around waiting for someone who would either never show or once he arrived, would not have the required materials to complete the job. Once the job was finally completed, it turned out to be several thousands of dollars more than the original estimate. Looking back I should have just canceled the work and had them remove what they started.
My time is too valuable to sit around waiting for no shows and no return calls. I guess I should have learned with the first experience. I am simply writing to say I will never use Home Depot installation services again and will actively advise against it to others.
If anyone has advice on how I can seek retribution for my waisted time I would certainly be anxious to hear it.