Krystal Company Complaint - Milkquake Milkshake Not Delivered As Advertised
Resolution Update on 06/30/2008:
Just knowing that nothing can really be done to rectify my complaint & now wanting to receive anymore comments from anyone...
1999 OPELIKA ROAD, AUBURN, ALABAMA -- Today 6/25/08, I spotted a billboard that said "Try our milk quake milkshakes. My husband & I decided to visit the Krystal location of 1999 Opelika Road, Auburn, AL 36830 location & try it! I again saw a picture of the milkshake on the Krystal windows when we arrived. We were excited because it sure looked good! We ordered 2 & paid over $6.00 for them. When handed the milkshakes the attendant said "Oh, sorry, we ran out of the whipped cream topping." I said OK then you need to take at least $50 cents from our bill, but he refused! We then looked at our milkshake & my husband's was only 1/2 full!!
You can just imagine how upset I was to know we were being taken advantage of! We do not plan to visit that Krystal again & will make sure our friends & relatives know about this! If anyone is reading this, please note that Krystal's advertisement concerning this milkshake like it will rock your world is so very false...you can make a better milkshake in your home!