Branch Banking Informative - Predatory Banking Solution for the little man!!! woman!!!
RALEIGH, NORTH CAROLINA -- Anyone who has been ripped off by your bank, listen up for a sure fix I used today to get quick solution. On Friday I deposited a $1000, I will up-front tell you it was through the BB&T ATM after the 4pm cut-off. It was also another banks check. My issue with BB&T was that it showed credit on my account, so over the weekend I used my ATM card seven times. On Monday I went to use it again & it was frozen. I checked my account on line and even though it showed my deposit, BB&T did not give me the credit and I had seven bounce charges totaling $245. I spoke to my teller I usually deal with and I have to say that she is a wonderful person and was doing her job when told me there was nothing she could do to help me. The Branch did not have time to speak with me because she was doing employee reviews and said that she would call me on my phone to discuss my issue. Two days later & still no phone call I returned & spoke to my teller & another bank officer (Branch Manager still not available). I explained my position nicely to them & also let them know that on Monday I would welcome them to work with coffee & donuts from my picket line in front of the bank. This did get there attention and they responded with how upset they would be to have me arrested. Their warning was very much appreciated and so I provided them with a copy of my picket permit for their bank location & then I HAD THEIR ATTENTION. Two hours later a bank rep called with their apology & instantly my $245 appeared in my account. The key is be nice, but firm in your stance & have your permit in hand.