Window World Complaint - Problems with window installation led to poor customer service
NOBLESVILLE, INDIANA -- Window World installed 13 windows in our home and wrapped the outside trim and brick mold with an alluminum wrap. The alluminum wrap looked terrible and we asked the installer, a sub-contractor, if there was anything he could do to make it look better. He informed us that there was nothing else he could do. Window World would not talk to us until I persistently called them approximately five times in a row asking to speak to someone. They sent the same installer, a sub-contractor, back to our house to basically do the same thing again. Our house now looks like a mobile home. Our windows fog-up every morning there is any humidity in the air. The installer marked-up our inside walls and when confronted with it he replied, "What do you want me to do, paint it?". We have to hire another contractor to come and repair the problems that Window World has created. Bad product and even worse installation. Don't buy Window World windows.