Bob Rohrman Schaumburg Honda Complaint - Insulted by General Manager
ILLINOIS -- I have never been so insulted by a General Manager like I was at Bob Rohrman Honda in Schaumburg IL.
I was ready to purchase a 2008 Accord Coupe, fully loaded. The salesman, Chase, was extremely pleasant and professional. The General Manager appraised my current vehicle, 2005 Equinox, $7,000 under resale. He gave me a price on the 08 Accord as listed on the car, $31,320.00.
I owe on my Equinox about $20,000.00. He basically told me he would take a loss on my car for $10,000.00 and would have to sell me the Accord for $40,000.00 to make up the difference. I told him he's crazy and he's ripping me off. My truck is worth more than $9500.00. He priced my truck as basic with no upgrades.
My truck is fully loaded with low miles, no dents, no rust. I bought it Oct 07. He told me it is worth nothing because of the price of gas. I told him then all cars should be thousands under market value, cause they all run on gas! He talked down to me while shaking his head back and forth. I did not appreciate it. He made me feel like since I'm a woman, I'm stupid. I have purchased 7 cars in the past 20 years and have NEVER been treated like I'm stupid. He was degrading egotistical jerk. He also told me he was upset that he had the car transferred to his dealership for no reason. Though I gave them $1000 in cash to transfer the car. He's not taking my car, it would be a loss for him. I went out of my way to purchase a car with Rohrman because I thought they were a reputable dealership. But I guess I am stupid!
Tomorrow, I will walk into another Honda dealer and purchase a car in cash. No one is to be spoken down to.