America Online Complaint - Automatic Updates
ADELL, WISCONSIN -- As I'm sure many other internet services do, America Online updates their system automatically on a regulaar basis.
Every time I get an update, I am less satisfied with the screen portrayal of the continuously increasing amount of "junk" adds and info surrounding the necessities. To top this off, the online screen dimensions have decreased and use only half of the available computer screen. By the time I retreive info online, I can only read two lines at a time. I might as well be using the typewriter I had in college in 1990 with its two inch screen.
To make this worse, I haven't a clue as to how to get ahold of a living person to request that I want the larger screen visual back.
How can America Online justify that their users want less screen space? That's insane.