Ford Motor Complaint - Auto Lease Return
STONEHAM, MASSACHUSETTS -- I returned my Ford 500 two months early on a 3 year lease after having driven it for 17,000 miles. It was in excellent condition. I expected to pay for the two unused months under the lease but was I surprised when they demanded another $500 due to alleged damage on the rim of an alloy wheel. What can you do? The car is gone. There is no one in authority with whom you can discuss the issue. If you don't pay they ruin your credit.
It's no wonder Ford is having financial difficulties if this is the way they treat their customers. I will never lease or buy another Ford nor will anyone I know if they listen to my warning.