Sleek, Inc / Sleek Medspa Burlington, MA Complaint - Laser Hair Removal Complaint
BURLINGTON, MASSACHUSETTS -- Went to Sleek, Inc., Burlington, MA location for hair removal consult (lip, chin, neck) over a year ago. Sales person insisted the (very expensive package) for 6 treatments would work. At each treatment they asked if I saw any improvement - I said no. I spoke with other clients in the waiting room and they all had similar stories - not happy with results or service.
After 6th treatment, still no results, they told me that I would have to buy another package! Never was "buying another package" ever implied at initial visit or during the 6 treatments. I told them I would not pay another dime for treatments and expected to see NO HAIR for the money I already spent. They agreed to let me have 6 more treatments at no cost. After these treatments I still have no results.
The next step is a small claims lawsuit. I asked for my records which they had no problem accessing in the past year...suddenly they claim to have lost the records. This will not stop me.. .has anyone else had similar experience with sleek medspa?
It's important that we all speak up and hold them accountable for taking our hard-earned money ($millions in profit) and not delivering what they promise.