Emerald Moving And Storage Company Complaint - Can Not Get My Storage Out
SAN FRANCISCO, CALIFORNIA -- I have paid monthly storage rate of 60.00 every month. I now want to get it out and storage company has told me that I need to hire one or two of there people by the hour and rent one of there trucks and then pay an extra 200.00 dollar fee to get out my storage. Which will cost around 500.00 dollars. This was never explained to us. Just as when I hired there movers to move me, they neglected to mention that besides the fee of the movers I had to pay an extra 80.00 An hour to the company.
This was never explained, so what was supposed to be a 600.00 move became more like a thousand. All the while they pay there movers a little fee of 14.00 an hour. I am so outraged I am ready to leave my things there, can they make these types of rules to which they say nothing when you inquire about there services.