Sears Complaint - Sears Kenmore Refrigerator
ADAMS, NEBRASKA -- We recently purchased a home with a Sears Kenmore refrigerator model #795.75202402. It was made in Sept 06 so it is not even 2 years old. We are told there is a blockage in the sealed system and it will only cost $437 to repair. One of the technicians we had out to look at it said that he has seen three refrigerators of the same model in the last two weeks that have the same problem. He said it is not seen in the newer models but the oil they used in the compressor for the older models is causing this problem. He warned us that even if we did the repair we would likely have the same problem a couple years down the road.
With repair bills like this we could buy a brand new fridge every other year and still be ahead! We have called Sears who told me to call Whirlpool who told me to call Kenmore which is Sears who told me to call.... We have made many complaints to the company and have been very dissatisfied with the customer service.
I will never buy an appliance from Sears or Kenmore again.