Wachovia Complaint - Wachovia Fraud!
SHELBY, NC -- How do I loathe thee? Let me count the ways…
1. After only 1 month of service they managed to cheat me out of 70.00.
How? $34 in my account. Spent $18 of it previous day (after 2pm) of
Depositing $700.00 (CASH) @ 5min after 2:00.
Went shopping directly after the bank deposit and spent $200.00 Not only were we charged for THAT shopping as an over draft, But the other one for the day BEFORE the deposit and also had enough cash to cover simply because they managed to mathematically Magically use the first 35.00 overdraft fee (which happened the day BEFORE the overdraft) BEFORE the $18. Then overdraft the 200.00 payment even though they had 700.00 of my cash the entire time. When called to argue this practice was told “Well you should not have deposited the cash before you went shopping”.
Why else would I use a bank???? It’s easy to see at the time I had no idea what I would be spending on my Spree, so putting the cash into the bank was the perfect alternative, or so I thought.
2. My daughter (Who lives with me) is disabled. She is paid monthly by the state a fee which allows her to pay me rent. We both signed with Wachovia due to the need to transfer these funds monthly for this purpose. We asked if we could do this online when we signed up. They said not a problem. The first month we go online to do this and there is no where on the site to Transfer Funds between two accounts in the same bank. So we go in to the bank and ask why we were told we could but actually could not. We were told that this is possible but you must use Bill Pay in order to do this. Second Month we set up Bill Pay to transfer Funds. We are told by the site that this will take 3 days for the transfer.
Wait the 3 days.. And what appears in my mailbox? A CHECK from My daughters Wachovia Account addressed to me. She could have walked out of her room and handed me a darn check and saved us the 3 days on the transfer. We go to the bank to address this new situation and are told that we cannot electronically transfer funds since we are not a Business. And I said we could have illuminated this entire MESS if you would have told me this to begin with instead of lying to me when I opened the account. I then asked if this check WRITTEN ON THEIR BANK NOTE would have a holding period. I was told it would not be added to my account for 3 days since it was after 2pm on a Friday. This means they were now in possession and collecting interest on the funds for over 7 days.
3. Was given a $25.00 sign a friend FREE gift card. Went online to activate it, and was told that it had already been activated. Called the number on the card and was told there was no problem the card was fine. Used it for an online purchase and it was declined. Figured it was the site.. Went to another site and IT was declined. Called the number on the card again and was told that some online areas would not accept it and to use it at an in person transaction instead. Went to lunch tried the card and it was declined. WENT INTO THE BANK and asked why they would give out FREE $25 that was not really there. I was told that it was not their responsibility since it was VISA that issued the cards. I gave up.
We had Wells Fargo in California for years and they had no problems with the above AT ALL. Since moving from California to the East there have been nothing but problems.
I am over 40 never had any problems with ANY banks I have ever dealt with until signing up with Wachovia 3months ago. If you value what little money you have, beware of this bank.
WELLS FARGO PLEASE COME TO THE EAST COAST!!!!!!!!!!!!!!!!