Imperial Majesty Cruise Line Vacations Complaint - Refund Funds
BOWIE, MARYLAND -- I was sent a package about a cruise, of course like anybody else you are interesting in taking a cruise for a great price. I called and talked with an associate about the cruise and everything at the time sound legitimate, but of course I had my doubts so I checked the BBB to see were there any information on line about them being a legitimate company. When I checked the website the cruise line had about over 50 something complaints I was shocked being thou I was told a different story of how this cruise line operates, by there associate/customer service of course in order to sell. I called the cruise line and told them what I did and wanted a full refund of my money. I was told by an associate and the manager on duty at the time that I wasn't entitle for my refund.
Of course I was like what that's my money and you are telling me that I can't get my refund. Well never-the-less that is why I am typing this letter and hoping that I can get this resolved some how. I feel thou I am entitle to my money and this cruise line was and is a gimmick.