Chapman Chevrolet Complaint - Wasting My Time - Auto Dealer
TEMPE, ARIZONA -- After reading a couple negative reviews about Bill Heard Chevrolet and a positive one about Chapman we headed over. Everything went all right in the beginning and we found a vehicle we liked. We told the salesman what we wanted to spend. Nothing to put down and wanted a 84/84 GM warranty included in the deal. After some more talking the salesman Gilbert went to talk with one of the managers. Gilbert came back to our table and asked how 399 a mo. for 72 mos at 0% sounded. It was 100 more that what what stated we would be willing to spend but that was the best they could do. We left, no drama, they gave us our trade in keys with no issues. We headed home, continued to discuss how much more the truck would cost us than we wanted to spend. I called another dealer to see if they could do better and was told we got a really good deal and to take it. So after more discussion and finally convincing my wife I called the dealership back to make sure that the numbers we correct, before driving another 45 miles back to the dealership. Well it turned out that the $399 wasn't really what they intended to sell us the vehicle for, that it was really $466, they just wanted to see if we would come up more.
That was nice of them, 6 hours of drama for me the rest of the day trying to decide if we could swing a $400 payment and they were just shooting numbers out there. So while Bill Heard may not be the place to go to Chapman is not any better. They can waste your time just as good as anyone else."