Kenmore Complaint - Repeat Calls To Fix Odor That Comes From Machine
I have contacted customer service repeatedly and each time it returns within a couple of days. The technicians have told me on more than one occasion, that this is just what happens with this type of machine. It has to do with the way/or where the pump is installed in these machines. Water will back up into it and then mold will start to grow.
They are always willing to SELL bottles of some solution that is supposed to help but at 12-15 dollars a bottle, I am going to go broke. This machine should be recalled. At $2500.00, they are not exactly disposable every few years.