Culligan Complaint - Billing - Water Conditioning

Review by bookmaaven on 2008-07-08
SEBRING, FLORIDA -- Culligan charged me for service on a house I no longer own for service I discontinued two months ago. Culligan stated that I signed a 6-month contract, however there are two checked boxes. One states that service is provided month to month and one month notice is required for change of service. (I did call to cancel service and was not told I would be billed for 2 more months). The other box does state the term as 6 months, so I suppose I legally have no recourse.

I also had no choice. When I signed up for Culligan I said I was selling the house – I needed it so the water would not be black and sulfur smelling. No one told me a 6-month contract was required. And why should it be? What’s the skin off their nose? They charged me $75 for installation – now they’ll no doubt be charging the new owners the same.

I think their business practices stink.

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