Credit Solutions Complaint - Do Not Enroll With Credit Solutions.Com Debt Settlement Company
My husband & I enrolled with this company, thinking we can get some help with credit card debt. Instead we developed ulcers, high blood pressure and a lot of stress dealing with these people. You can never get them on the phone, and when you do, you're put on hold for a min of 30 min, and the person you need to speak with is never in. The sales person in the beginning is very convincing and seems like he/she cares.
Yeah, right. Once you sign the documents via e-mails, they got you! They promise the world, but delivering is a different story. They claimed they contacted your creditors, but the collection calls kept coming. It took 5 months to settle one acct. and that was constant persistence through me. My 2nd acct. I settled on my own and did a better job at getting a settlement amount then they did! Now I have to fight them because I'm not paying for services I never rec'd from Credit Solutions. They claim they sent documents to the creditors, but the creditors never did get anything from them, not even a phone call.
When I asked for fax confirmation, I was told they don't keep fax records, how can you fax over legal documents and not keep fax confirmation records of them? It a nut shell, don't use them, work with your creditors on your own, you just might be surprised, I was! This company is a terrible company to deal with and the employees and short and nasty at times, very young and inexperienced people trying to do a professional job. I hope this email helps someone out there. If you're in a lot of debt and find no way out, get an attorney that's local and leave it up to the real professionals. PS-I never give my comments about anything, but this was such a terrible experience for my family I just had to let someone else know about Credit Solutions Company.
If you are already enrolled, please keep all of your emails and print them out! Keep all records of settlement letters, power of attorneys and you signed with Credit Solutions and try to get away from them if you can. Google reviews on this company and you will see why, I wish I had first.