CarFax.com Complaint - Carfax.com Doesn't Know Jack!
Carfax is completely bogus. They may or may not have any real records for a vehicle and those records do not include major damages later repaired. They do sell previously totaled autos.
When I bought my vehicle I ran a Carfax report. Four years later I ran another report while trying to sell the vehicle.
The information at that point suggested that there had been four owners after my purchase. Clearly I was the only owner there had been during this time. However four new titles had also been issued for my vehicle and had several different registrations.
Carfax says that if the info contained within the report isn't accurate they'll buy back your vehicle. I tried twice to contact them but received no reply. I haven't found any other way to get in touch except through the email link on their website. So I kind of gave up on it. But I'd still like to pursue it when I have some spare time to focus on it.