Best Buy Complaint - Deceitful Financing / Customer Care
GEORGIA -- If you've never done 24 months no inerest with Best Buy, BEWARE!!! When you get your monthly bill, it shows a "Suggested Mail Date" and a "Payment Due Date". It is really "Due Date" and "Late Payment Date". If you're one day past the Payment Due Date, you'll be accessed a $35 late fee. Even if you pay over your minimum required amount.
We tried to speak with the financing company about this issue but the customer service SUPERVISOR would not correct the problem and when we said we would not buy from Best Buy again, he all but said he didn't care because they were NOT Best Buy.
We attempted to email our complaints to Customer Care at Best Buy, but have now received three, pre-written messages stating the same thing that does not even pertain to my issues.
I've spent ALOT of $$$ in Best Buy the past several years, but NEVER AGAIN.
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