AirTran Airways Complaint - Disgusting, Lying and Never Delivered Service
PHILADELPHIA, PENNSYLVANIA -- I had a prepaid plane ticket to fly from Philadelphia to Atlanta. The departure was 5:09pm. I checked my luggage at 2:13pm. I was charged an additional $109.00 for 7 pounds of overweight. (I would like to know if their scales are tested by the government for accuracy, if not there should be a margin/error of at least 3 pounds, but of course there isn't because the low-lifes want to keep stealing your money). The flight was delayed 5 times. After carefully reviewing that the weather in Atlanta was excellent all day and night and waiting 6 hours, I finally asked AirTrans what was the problem. They told me Thunderstorms. I asked them if my flight was going to be canceled. They told me they did not know. I told them to give me back my luggage in case it was cancelled. They would not give me back my $109.00 overweight fee although they never flew my bags. Then the flight was cancelled.
Then the low life, uneducated dirtballs working at the counter in Philly, charged me a $75.00 cancellation fee. SO NOW, I HAVE NO FLIGHT, a round trip ticket charge, an additional $109.00 luggage fee, $75.00 cancellation fee AND I NEVER GOT ON AN AIRPLANE BECAUSE THEY CANCELED THE FLIGHT.
WHAT A GHETTO, GHETTO, GHETTO LOW LIFE AIRLINE THIS IS. EVERYONE STOP TAKING THIS AIRLINE, SAVE MONEY AND THEY WILL CLOSE DOWN WITHIN A WEEK. I GUARANTEE IT.