AT&T Long Distance USA Complaint - Long Distance Traps
REDWOOD CITY, CALIFORNIA -- I have been an AT&T customer for years. I happened to make a call to Canada from my landline. When I got the bill they had charged me $1.35 per minute. The same call on their cell phone would have been 19 cents per minute. My new carrier charges 5 cents per minute. Their response was to say that I hadn't signed up with some special Canadian feature that I didn't know about. This is a rip off.
The rate they charged is not just high, but over 25 times as much as I pay now. Also, they were completely unsympathetic and not customer-friendly.