ICverify Complaint - Ripping Merchants Off
TEWKSBURY, MASSACHUSETTS -- If you are a merchant and want to cut cost, chop around and keep in mind that ICverify will charge you $100.00 every time you change credit card processing companies!
We wanted to cut Credit card processing fees and wanted to switch to a lower commission based processor. ICverify wanted $100.00 to re-register the software. This additional expenses will offset the savings and we believe that ICverify is taking full advantage of the monopoly they are in as they are holding us now hostage! To continue the use of the software that we have already paid for, we have to pay an additional $100.00! This is said to be in their terms and conditions that nobody reads or manage. I do not recall seeing this hidden charge in their software agreement but they claim they have it there! They also have the right to edit the agreement anytime they want!
I called their Supervisor last week, left a message and they did not have the guts to return the call. Don't fall victim to their scam, shop around and keep in mind that they want access to your wallet every time you change vendors.