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Avis Complaint - Don't Work For Avis As An Agency Operator - Agency Operator
Complaint
OHIO -- I am currently an agency operator for Avis in the state of Ohio, which means Avis pays me a certain amount of money every month to run a location. When I first started I was so excited, and the people that I spoke to in the management field hyped the company up, so I dove right in, big, huge mistake. The location I run is dirty because my supervisor whom I am supposed to contact to fix things, who also works for Avis doesn't fix the place and the carpet is filthy it has been stained for years. I have had so many customers tell me that my location is disgusting, and yet when I contact my supervisor about it he says well, there's no money to fix anything, blah blah blah.
And they don't even do any advertising for my company, but if I don't get a certain amount of rentals I get a phone call, and the supervisor says we'll maybe I need to get a new operator or maybe this business isn't for you.
So please whatever you do don't become an agency operator for Avis, they have no respect for you, your customers, as an agency operator you are representing yourself and Avis, and the fact that Avis would treat their operators like this, it's horrible.
This is not how a company should be run, I tried to locate an email address to get the situation taken care of, and there isn't one.
And they don't even do any advertising for my company, but if I don't get a certain amount of rentals I get a phone call, and the supervisor says we'll maybe I need to get a new operator or maybe this business isn't for you.
So please whatever you do don't become an agency operator for Avis, they have no respect for you, your customers, as an agency operator you are representing yourself and Avis, and the fact that Avis would treat their operators like this, it's horrible.
This is not how a company should be run, I tried to locate an email address to get the situation taken care of, and there isn't one.
Comments:
Posted by superbowl on 2008-07-15:
How can you not know who to contact if you're an Agency Operator?
Posted by yourname on 2008-07-18:
you have a ladder of people to contact which is a total of 4, with the fourth person, being the main head honcho, and no they will not let you contact headquarters, and ive already tried, there's nothing
Posted by mozymarr on 2010-02-20:
I just got out of being an agency operator for Avis for over 3 years. My advice DON'T DO IT. It's alot of work and hours for NO MONEY and the people who are suppose to be helping you ie district managers etc.. are a joke they no squat about running a business and if one day your insurance sales or car rentals on down you get the threatening phone call. It's BullS**t and if by chance you do happen to grow the business and be ok guess what they can tell you the game is up and you're out of a job with no unemployment insurance so you grew THEIR business for nothing. Don't be fooled by the "this is your business" bull it isn't it's theres and they can get rid of you anytime. F this company and this Agency Operator program, Avis bites.
Posted by island gurl on 2012-01-12:
Avis, can be cheap when it comes to repairs on a facility. you'd never believe they are a multi billion dollar company the way they avoid or delay fixing anything over $100. Being an operator does however provide a decent living if you put in the hours yourself to reduce overhead.I do get the feeling though that the TPM's and DM's sometimes resent the money you can make as an operator and try to stick to us in other ways. There's operator's in CA making in excess of 100k per year and then some. Since most operator's all make more than a TPM, i think they try to have the upper hand by letting you know you are expendable. Just jealously if you ask me. I know TPM's that were miserable operators once upon a time and got a job with corportate. They like to keep you on edge as mentioned earlier by poor sales numbers or low revenue, the people training you either steal tactics from competitors or put their own BS touch on it. the fact is , theres no magic technique, it's just about numbers. the more rentals, the more chances.
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