General Question Informative - Could Anybody Give Me Any Suggestions?
DAYTON, OHIO -- Hello all,
I run operations for a small business in which we have storage available for people who would like to store things! We have indoor storage as well as outdoor storage for things such as campers, RVs, boats, etc. Well here is the problem...this past Saturday, we had a violent storm roll through our area, and lightning "supposedly" struck somewhere on our property, causing our electronic gate to malfunction. In other words, it is totally fried. The technician came out who represents the fencing company we use and looked at the gate and said he would be able to order another circuit board of some sort to where we would be up and running within the week. He called us this morning to inform that what we supposedly need is discontinued! Therefore, he said we could possibly claim it on insurance to get a whole new system installed. What we have now is a card reader system (HID Corporation), to where you just tap the card against the reader, and the gate will open automatically.
Well supposedly now, we have to get a whole "upgraded" system. It doesn't affect me as much as of course the owner (my aunt). She's so mad, I think she's going to go hostile and destroy anything and everything in her path. So now, when a tenant comes in to check on their storage, they have to "manually" open the gate up and close it behind them when they are done. It just doesn't look professional at all on our part, and we need to get this problem fixed ASAP. Does anybody have any suggestions on what to do here? I just didn't know if anyone on here runs business or has had any problem of similarity in the past, or knows anyone with a problem like this.
I had to go through our entire index of tenants and call every single person to inform them of the situation, which took around three hours to do. We are working massive overtime just to overlook that nobody breaks in or tries to do anything of that nature.
Any pointers would be fine and dandy!