Travelocity Complaint - Wrong Place/Extra Charges
SAN DIEGO, CALIFORNIA -- Although the gentleman was polite, Travelocity with its fees and "buck passing" is not ok. I made a reservation for a specific hotel and when I took a look at my confirmation e mail it was a hotel with the same name but the location was not the one I had picked. I was charged $100 for cancellation and they blamed the hotel for those charges. When I called the hotel they said they do not charge for cancellations like the one I was making.
Travelocity was "not able to help me any further", but encouraged me to think of them when traveling again. I said thanks but no thanks. DON'T DO IT!