Rogers Auto Group Complaint - false pretence
CHICAGO, ILLINOIS -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
We just bought a vehicle from this dealer name rogers auto group i was looking to refinance my car and they told they could help me i went in this dealer ship having confidence in them they told me due to my credit i could not refinance that f i wanted to put my vehicle as a trade in and get another vehicle for my payments could be lower that i would needto get someone to sign because my credit was not good so i asked my husband to sign they choose the vehicle for us stating that they could hide the diffrence of the trade in so my husband when in and sign the contract not knowing that the trade in was not on the contract they told us to empty out the trade in and and give them the the keys to the trade in so we did. about a month later we recieve a call from the finance co. from the car we supposly traded in that they were waiting for a payment because we were allready late so i caould the sales guy at rogers and he stated to me that the payoff was allready in the mail! so i left alone 15 days later i recieve another call from collection department from our finance co stating there was no payoff or payment so i returned to the dealer spoke to the sales guy spoke to the general manager and told me that there was a mis communication somewhere but that he apologize in behalf of that miscommunication but that now i was stuck with two cars and two car notes! and that he could not do anything about it so what can i do about this i understand it was our fought to for not reading well a contract and that we where very stu!!!! but can we do something!
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