Kroger - Waynesboro, VA Complaint - Horrible Customer Service In Waynesboro, Va
WAYNESBORO, VIRGINIA -- I just left the downtown Waynesboro Kroger location and will ABSOLUTELY never go back. As usual, only one lane was open with a huge line of customers. I realized I would never get out of there unless I checked myself out. Once again, as usual, the self checkouts were a totally frustrating experience (some items not even in the system), so the "night manager", if you can call him a manager, came over. By then, I had managed to get most of my large quantity of groceries checked through by myself. I asked him about the fresh vegetables, and, instead of taking them & treating me like a customer, he said to put them on the scanner. He then proceeded to "bark" instructions at me for ringing them up myself like I was his employee or trainee. I couldn't believe it. I was (& still am) livid. Told to keep his D*** groceries & give me back my money. He said I'd have to come back in the morning.
So that's where I'll be bright & early--waiting for the store manager to return everything & NEVER, EVER set foot in there again.