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Unicorn/ChaseHealth Advance Complaint - After Reading Other Reviews I Checked My Account And Sure Enough The Last Payment Was Not Applied

Review by kaijai on 2008-07-17
In searching for the website to check my account, I came across complaints about missing payments. I'm thinking, hmmm I haven't had that problem. So I thought - I checked my account on line and sure enough, my last payment sent 6/22/08 was never applied! because I over pay each month, no payment was due and therefore no late charge BUT, I sent in $50 anyway and it's not there! I called and talked to Joann who said - No, there is no payment here. The last payment was May. I'm getting a copy of the check and will have to fax it to them BUT had I not read the other complaints, I never would have checked :-|

Hopefully they will correct the problem sooner than later.
Comments:1 Replies - Latest reply on 2008-07-17
Posted by madconsumer on 2008-07-17:
are these healthcare premiums?

any time I write a check, and it clears, but the debitor claims they never got it, it is my responsibility to forward proof.

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