Jerome's Furniture Informative - POOR Customer service
SAN MARCOS, CALIFORNIA -- First of all I never had to work so hard to spend my money, even with car err furniture salesman lurking at every turn. Ultimately we made our selections at about 3200.00 and received all but two items. We were told that they were at another store and would be transferred mid-week. Five days later we called in reference to the two pieces and it was as if we were inconveniencing them? After being bounced around for 40 minutes we were told to travel to San Diego (45 minutes away) and pick the items up ourselves. We also had to take one of the lamps back as it didn't work and they had me change out the light bulbs after making me stand around for 20+ minutes???
Jerome's may have been in business for many years but the kids obviously do not value their customers as parents once did.