Macy's East Compliment - Customer Service - Childrens Department

Posted by woodsk1 on 2008-07-18:

PLease be sure to take hte survey at www.macys.com/tellus Have friends that work in the stores and they do like the feedback, both positive and negative.

Posted by dancingqueen on 2008-09-20:

On two occasions I was in the dress department at Macy's, Nashaminy Mall. First to purchase a dress. My Sales Associate was Elaine, 158-017-5930 who was very helpful in finding my size (2 or 4) in the dress I selected. It's difficult at my age to find a dress in my size that is classic and Macy's fills that need.

I returned the dress today and bought it again using a a Macy's discount card I received in the mail. My Sales Associate was Renee Jelle,158-017-5932. Renees was pleasant, helpful and efficient in the return and repurchase of the dress with the discount. Thank you for your courtesy. Sincerely, Jean Civitillo

Posted by babushka on 2008-10-11:

I highly commend Nancy, in the Clinique Dept. She was incredibly helpful, kind and considerate in everyway as I made choices in her department. This took place tonight (Saturday, October 11th).
J. Hanks

Posted by s1ss1e on 2008-10-26:

i really enjoy shopping at macys. the service is unbeatable, the stores are always clean, they always have the merchandise that is advertized and all the reps are courtious and friendly

Posted by old fart on 2008-10-26:

Macy's antidote...


While the original Macy's store on 34th. street in New York is a fantastic place, most of the others are acquistions, i.e. Hudson's in detroit, among others...
Good service is wonderful but any business with NO complaints doesn't exist...