RBC Bank Complaint - Fees - Checking Account
BIRMINGHAM, ALABAMA -- RBC bank recently purchased First American Bank in Alabama. Due to the drastic change in the way that they post your deposits and check card fees it threw my account into the negative. I continued to get hit with fees while my deposit was waiting to be posted (for three days). This ended up costing me over $500 dollars just in bank fees. I've had the same checking account for 10 years and have never had this kind of issue.
After speaking with RBC customer service and getting nothing resolved other than them passing me off to one of the branches, I've made the decision to close my account and go with a more local bank. I would advise anyone looking to bank with RBC to completely check out the processing of their deposits and check card transaction before making the decision to open an account.
Who wants to use a bank that's based out of Canada anyway? We live in the USA people!!!