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Commercial Collectors Inc Complaint - Unprofessional

Review by navagator on 2008-07-19
FLORIDA -- This company representative was looking for one of my tenants that owed money to another company. They called on the apt office phone no 7/18/08 in the morning and gave my office manager a very hard time. They threaten her for not giving him any information on this tenant. Not only did he threaten her with reporting her to me for a terrible job she was doing for me , but in the beginning of the conversation, he thought he was speaking to this tenant, when my apt manager was trying to tell him that she was not this person. In this conversation he gave the name of the tenant and her social security information without listening to see if he had the right person on the line. When he finally realized this wasn't the right person, this is when the threats became very vocal. If they check their recorded conversations they will find out how unprofessional this representative was to the wrong person on the end of the phone.

When my office manager hung up on this representative, he called back again and wanted my name to report her. Even though I didn't get a call on this, this conversation went way to far to suit me. The business practices of this company was unprofessional and unethical.
Comments:2 Replies - Latest reply on 2008-07-19
Posted by jktshff1 on 2008-07-19:
send them a registered letter not to contact you on behalf of any of your tenants.
Posted by yoke on 2008-07-19:
You sound like you have good employees to let you know about the harassment.

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