Sears Complaint - Installation Of Tires
JEFFERSON VALLEY, NEW YORK -- I went to the sear's store in Jefferson Valley in upper New York, to purchase tires in January, or February. I was very upset to find out. That the bolts, meaning those five bolts that the tire goes on. One was missing on each side.And one of my hub caps were broken, when I went back to the store to inform them of this matter. The manager told me," you must have had someone else do some work on your tires". I said to him do you think I spent 795.00 Plus tax. To have someone messing with my tires? I called the company to stop payment. But legally. They did the work, but they messed up.I called the attorney general, consumer complaints, and received the necessary forms, but, I was working and very busy I didn't continue with it. (I didn't have time) but I'll tell you, they lost a customer. Sear's is a very good store. ( It's the workers that they have, they don't give a hoot about the consumer) I now go to pep boy's in the Bronx, the manager hector is excellent and caring and they do excellent work !!!! FOR MORE STORIES / GO TO SEAR'S -AUTOMOTIVE-TIRE REVIEWS
In these times, we all don't have money to give away, when we are paying for merchandise and not getting the best of service.