Webkins Ganz Complaint - Inability To Find What Is Wrong
We have purchased two Webkinz for our young grandson. He had some initial difficulty logging in but that passed until now. When we returned from vacation, he was unable to log in. When he tries to log in all he gets is XXXX. I've looked in vain for some type of contact information or some way to find out what is wrong.
Whether this company can get through I'm not sure as there is no valid e-mail address for this company. From what I've read on this web site Ganz is not interested in customer service only in making money. This will come back to bite them as it does all who ignore their customers.
I will not buy any of their products and I will be very sure to contact the places where we purchased the Webkinz.